Hi there,
This is your monthly roundup of Spot product updates and DEI-related content.
The newsletter is short and sweet this month. Happy spring, and if you use Slack, add Spot’s Slack app!
This Bears Repeating
🎥 1-Minute Video Guide for Spot’s Slack App
In January, we announced our new Slack app, which lets employees quickly submit concerns or feedback via Slack.Here’s a 1-minute video walkthrough that you can share with employees, made by one of our amazing customers!
And here’s some sample copy for announcing the new intake channel:
You can now submit feedback or concerns to [team name] in Slack! We use Spot for surfacing issues large and small, and their Slack app makes this much simpler. Go to the Spot app inside of Slack to quickly surface a question or issue. You can also type /spot in any Slack channel or DM, and Spot will privately respond with an option to submit feedback. We can then use Spot as a go-between to follow up with you.
To add Spot to your organization’s Slack workspace, go to Case Management > Integration for Slack.
Friendly reminder that lightweight reports submitted through Slack will appear in your Spot dashboard—just like reports submitted via Spot’s chatbot or telephone hotline—and can be managed the same way.
